Booking & waitlists
Per-room and any-room queues, reformer embeds, and live waitlist status on the floor.
- Waitlists promote automatically when a spot opens
- Reformer and Mat rooms side by side
- List, Kanban, and Calendar views
Layout maps for Reformer and Mat rooms
Map each room once — Reformer, Mat, or both — and clients book the exact spot your staff see at check-in.
- A map for every room, laid out like your floor
- Clients pick their spot when they book
- Taken spots stay put, no double-booking
Memberships, packs & intros
Packs, attendance, intro expiry, and redemption in one member drawer — without franchise bloat.
- Intro progress and expiry at a glance
- Pack balances update on check-in
- Next class always one tap away
Intro follow-up
SIA drafted follow-up for every first-timer before their intro offer runs out, sent only after you approve it.
- Funnel from intro booked to visit 2
- One clear next class in every follow-up
- Every first-timer’s next step in one list
- Priya ShahFirst class Mon · 12:15 pm Reformer flowFollow-up sends Thu
- Maya ChenFirst class Mon · 6:30 am Reformer foundationsBooked 2nd class
- Jordan EllisFirst class Tue · 5:30 pm Strong flowBooked 2nd class
Opening a new studio
SIFounding-member presale and waitlists before opening day.
- Founding pricing with a hard cap
- Opening waitlist that converts on day one
- Countdown and claimed spots in one place
Automations
SIPlain-language rules for follow-ups, waiver reminders and opening-day messages.
- When → wait → send, in plain language
- Turn any rule on or off in one tap
- Approve every message before it sends
Multi-location & franchise reporting
Locations roll into one owner view — without a platform cut on every payment.
- Reporting across every location
- One owner login, separate schedules
- Your processor’s standard rates, Stripe or Square — $0 platform fee
- Lake Norman9:30 am · Reformer flow · Studio AOn schedule
- South End10:00 am · Intro reformer · Studio BWaitlist open
- Ballantyne10:15 am · Strong flow · Main roomOn schedule
Setup wizard + client onboarding
Guided studio setup, then client waivers and onboarding under your studio’s name.
- Rooms, classes, and pricing in seven steps
- Bookable within your 14-day free trial
- Intro offer ready before your first booking
- Digital waivers signed at first booking
Retail / POS
Front-desk retail without leaving the schedule.
- Sell packs and retail from the member drawer
- Charge the card on file
- $0 platform fee — only your processor’s standard rates, Stripe or Square
Price & Openings Index
Local pricing and new-studio openings, delivered in the Studio Intelligence newsletter.
- Drop-in and intro pricing near you
- New openings within your radius
- Monthly, in plain numbers
Works with your website
Keep the website you have. Add our booking widgets and tracking code to Squarespace, Wix, WordPress, or Webflow — booking pages run on your own domain on every plan.
- Booking widgets that drop into your site
- See visitors, form submissions, and which campaigns turn into bookings
- Custom domain for booking pages — every plan
- Growth and Franchise: branded member app (installable web app; native iOS & Android coming), no “Powered by PilatesCRM”
Clients book in a web app under your name — installable on their phone, with your mark and accent.