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A fair, sourced look at PilatesCRM next to Momence. Momence has flexible waitlists and a popular client app — here’s where we differ.
Last checked Oct 2026 · Sources below
| Capability | PilatesCRM | Momence |
|---|---|---|
| Pricing | Published: $149–$199/mo per studio; Franchise $249 per location/mo; 14-day free trial | Quote-only since mid-2026 |
| Card processing | Your own Stripe or Square account, $0 markup, no Stripe Billing fee on memberships | Studio connects its own Stripe; last published US rates were 3.9% + 30¢ online and 3.7% + 5¢ in person |
| Spot booking | Layout maps on every plan; one capacity number, set by the map | Drag-and-drop room builder, turned on per class |
| Waitlist | Auto-book, claim window, or first to claim — on every plan, set per class | Three modes — first come, double opt-in, fastest fingers — set per class |
| Message approval | Nothing sends until you approve it | AI Agent books, refunds, and replies within set permissions and escalates exceptions; no pre-send approval step advertised |
| Intro → member | Intro offers on every plan; Second-Visit funnel: intro → visit 2 → visit 5, by cohort | Intro offers plus new-customer Sequences; no cohort funnel advertised |
| Branded member app | Growth and Franchise: installable web app (PWA); native iOS & Android coming | Branded app is a $250/mo add-on |
| Contract & exit | Month-to-month; full data export; your Stripe or Square account stays yours | Terms not published |
Both PilatesCRM and Momence let studios connect their own Stripe account (PilatesCRM also works with Square), and both offer per-class waitlist modes. The differences are processing markup, the cost of a branded app, and whether messages wait for your approval.
Sources · last checked Oct 2026
Details about Momence come from its public pricing page and help center as of October 2026. Momence’s processing rates come from an earlier version of its public pricing page; the current page is quote-only. Plans change — confirm current terms with Momence before you decide.
Also see Mindbody, Mariana Tek, Momence.