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A fair, sourced look at PilatesCRM next to Mindbody. Mindbody is the broadest platform in the market, with a large consumer marketplace — here’s where we differ.
Last checked Oct 2026 · Sources below
| Capability | PilatesCRM | Mindbody |
|---|---|---|
| Built for | Reformer and mat Pilates studios and franchises | Fitness, wellness, and beauty businesses — 40,000+ of them, per Mindbody |
| Pricing | Published: $149–$199/mo per studio; Franchise $249 per location/mo; 14-day free trial | From $79/mo per location; plan prices by quote |
| Card processing | Your own Stripe or Square account, $0 markup, no Stripe Billing fee on memberships | Rate not published, plus $0.10–$0.30 per transaction |
| Marketplace fee | None — we don’t run a marketplace | 20% (max $30) on a new client’s first purchase through the Mindbody marketplace; existing clients exempt |
| Spot booking | Layout maps on every plan; one capacity number, set by the map | Pick-a-Spot on Accelerate and up; capacity follows the layout; ClassPass bookings arrive without a spot |
| Waitlist | Auto-book, claim window, or first to claim — on every plan, set per class | Auto-add in join order; optional First to Claim text blast inside the late-cancel window |
| Message approval | Nothing sends until you approve it | Automated email/SMS and AI Concierge on Ultimate; no pre-send approval step advertised |
| Intro → member | Intro offers on every plan; Second-Visit funnel: intro → visit 2 → visit 5, by cohort | First Visit Email; multi-step journeys on Ultimate |
| Branded member app | Growth and Franchise: installable web app (PWA); native iOS & Android coming | Branded app is an add-on on Accelerate and Ultimate |
| Website | Works with your own site: booking widgets + tracking code | Customized website included on all plans |
| Contract & exit | Month-to-month; full data export; your Stripe or Square account stays yours | Terms depend on plan; card export after cancellation is a paid service, requested within 30 days |
Mindbody brings marketplace reach and an included website. PilatesCRM is narrower on purpose: Pilates-first booking, published pricing, approval before anything sends, and no fees on top of your processor’s standard rates, Stripe or Square.
Sources · last checked Oct 2026
Details about Mindbody come from its public pricing page and help center as of October 2026. Plans change — confirm current terms with Mindbody before you decide.
Also see Mindbody, Mariana Tek, Momence.